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AHA Authorized Training Center



25 Indian Rock Road, Suite 25 Windham, NH 03087
(603) 890-3533 Educational-C3@comcast.net




 Call to Enroll or Enroll Online
(603) 890-3533

Scheduled Classes (List View)
All New Hampshire & Massachusetts Locations Combined
Windham, NH Location Training Center
Wakefield, MA Training Center
Parkland Medical Center Derry, NH Training Center
Portsmouth Regional Hospital, Portsmouth, NH Training Center
Port Saint Lucie, FL Training Center (Coming Soon)

Scheduled Classes (Calendar View)
All New Hampshire & Massachusetts Locations Combined
Windham, NH Location Training Center Scheduled Classes
Wakefield, MA Training Center Scheduled Classes
Parkland Medical Center Derry, NH Training Center
Portsmouth Regional Hospital, Portsmouth, NH Training Center
Port Saint Lucie, FL Training Center (Coming Soon)



AHA Hands-Only™ CPR VideoClick here to view! 






 new.gifAll training classes are based on the American Heart Association 2015 guidelines




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Over 26,483 Students Trained 



American Heart Association Certification Cards received immediately following successful completion of classes



Educational Critical Care Concepts
is an American Heart Association Training Center headquartered at The Commons in Windham NH with our Boston area dedicated training site located in Wakefield, MA.  Additionally, we have training sites located at Parkland Medical Center in Derry NH and Portsmouth Regional Hospital in Portsmouth NH.  We provide Heartsaver First Aid, CPR, Basic Life Support (BLS), Basic Dysrhythmia, Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) training to the community and healthcare providers that are in need of new certification and re-certification in accordance with the American Heart Association (AHA) guidelines. All of our courses are American Heart Association courses and successful completion of course results in an American Heart Association course completion card that is recognized nationwide.


Employees of Portsmouth Regional Hopital, Portsmouth Regional Ambulatory Surgery Center, Parkland Medical Center (Derry, NH), Dartmouth-Hitchcock Hospital (Manchester, NH) and Steward Health Care Systems, LLC (Holy Family Hospital - Methuen, MA & Andover Surgery Center) please use the Employee Enrollment Form located on the left of this page under Categories or CLICK HERE!



new.gifIn keeping current with current technology, Educational Critical Care Concepts has outfitted all of our training locations with new ECG Simulators! These state of the art simulators are for use in ACLS/PALS classes to enhance the students learning experience.  These simulators are used with pre-set practice scenarios and AHA Megacode scenarios for testing.  With new simulators, students will monitor vitals including temperature, heart rate, SPO2, ETCO2, Xrays & capnography.  Additionally, with the touch screen, students will be able to check NIBP, charge and use defibrillator, perform synchronized cardioversion, perform transcutaneous pacing and much more.






new.gifWe are pleased to announce the American Heart Association has partnered with the Society of Cardiovascular Patient Care and share in their mission for chest pain care and Early Heart Attack Care (EHAC).  For more information regarding EHAC, please follow this link to their website.



Training classes are held at the following locations:

  • Educational Critical Care Concepts Training Center
    • The Commons, 25 Indian Rock Road (Rt. 111) in Windham, NH - (Training Center Headquarters)
  • Boston Area Authorized Training Site
    • 37 Water Street, Suite 202 in Wakefield, MA - (Main Training Site for Boston, MA area)
  • Parkland Medical Center Training Site - 44 Birch Street, Nutfield Professional Building Entrance A Derry NH
  • Portsmouth Regional Hospital Training Site - 333 Borthwick Ave Shoals Main Entrance in Portsmouth, NH
  • Onsite at customer location for groups (Call for more information (603) 890-3533)

What Makes Us Different?

  • Training Center Coordinator Focused on Quality Education

      Our Director of Education/ Training Center Coordinator is a very active participant in the American Heart Association.  She brings 25+ years of nursing experience in emergency healthcare working in the New England area, specifically southern NH and the Boston, MA area hospitals. She is an experienced educator, is an American Heart Association BLS, ACLS & PALS Regional Faculty Member for Northern New England and member of the Northern New England American Heart Association QA/QI Sub-committee..  Our emphasis is on performing all classes in the most comprehensive manner for the best possible quality training for all participants.
  • Experienced Healthcare Professional Instructors
    • Our instructors are experienced healthcare professionals and emergency medical responders who are active in the field and have first hand experience with codes and emergency situations.   
  • Hands-On Practice with Emphasis On Practice
    • In all of our classes, each participant is required to actually demonstrate their skills.  Each participant has their set of equipment for practicing and demonstrating all aspects of life support on their manikin.  Each participant has their own workspace where they perform hands-on-practice on the table top, no practice will be performed on the floor, eliminating knee and back fatigue, unless of course that is what you prefer.  While we do realize that in reality, we take care of the victim wherever they may fall; in the classroom, participants practice on the table top to alleviate any distractions from discomfort and focus on skills application.
  • Small Class Sizes
    • Class sizes are intentionally kept small (no more than 20 participants) to allow each participant to receive the individual attention they need to get the most out of their training experience
  • Excellent Student: Instructor Ratios
    • We strictly maintain excellent instructor to student ratios in accordance with American Heart Association guidelines to give the student ample opportunity to receive instant feedback during their skills practice and have the opportunity to get their questions answered immediately
  • One-to-One Student to Equipment Ratios - (No Equipment Sharing)
    • Educational Critical Care Concepts uses up to date new equipment including Saniman Adult manikins, Baby Anne infant manikins, adult/infant BVMs, one way valves, Heartstart FR2 AED trainers, Adult ACLS manikins, defibrillators, advanced airways and more.  Each participant uses their own equipment without the need to share.  All equipment is sanitized after each class.  Participants will breath into the manikins using their pocket masks, BVMs, will perform actual chest compressions, use their AED trainer to attach to their manikins and perform simulated shocks, install advanced airways, connect/use defibrillators and administer drugs (no actual drugs used) with actual commercially prepared packing (medications have been replaced with water).

Our Mission

"The goal of Educational Critical Care Concepts is to provide a quality First Aid/CPR/BLS/ACLS/PALS educational service to the community and healthcare professionals that meets the requirements of the American Heart Association (AHA)guidelines while streamlining the certification process required by hospitals, doctors and the needs of the community". "We provide dedicated Training Centers, that offer FLEXIBLE scheduling of courses to meet the needs of the community." 

Parkland Medical Center OR Group



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